Can I contact technical support?
If you are experiencing any issues with your product, please contact the installer or a servicing contractor in your area.
What should I do if my heating system is not working correctly?
Do not attempt to repair the system on your own. Please contact the contractor who performed the installation or a local professional to troubleshoot your system. Your heating professional can contact a Triangletube distributor or our technical service department for additional assistance.
I installed my own boiler. How do I get technical support?
If you are a homeowner who installed your own boiler and are not a professional heating contractor, you must contact the distributor/dealer who sold you the boiler for technical support and warranty action.
How can I obtain Triangletube product manuals?
All manuals for our products are posted on this website and available for download in a PDF.
I purchased my Triangletube product from a 2nd hand source. How do I get technical support or file a warranty claim?
Triangle Tube will NOT provide a warranty or technical support for products purchased through unauthorized channels (online purchases, refurbished, etc.), and/or installed by someone other than a qualified heating professional.
Generally speaking, what voids a warranty?
• If a product is outside the warranty period
• If you are not the original owner *warranties are non-transferable, for residential use only, please refer to terms of warranty
• Lack of maintenance or neglect
• Improper installation
Are there any special tax credits for installing Triangle Tube products?
Yes there are, please refer to the document below or save a copy for yourself.